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General Information

General Information (6)


At the QARANC Association we are committed to safeguarding and preserving the privacy of our members’ personal data. We respect and value the privacy of all our members and will only collect and use personal data in ways that are described here and in a way that is consistent with our obligations and your rights under the law.


The QARANC Association (referred to in this notice as ‘The Association’) is a Charitable Incorporated Organisation number 1163821. Our registered address is:

Regimental HQ QARANC
Robertson House
Slim Road
GU15 4NP
Contact number: 01276 412754
Email address:
Contact for Data Protection queries: Regimental Secretary

The Association provides practical friendship to members both serving and retired irrespective of rank or time served. The Association maintains the ethos and tradition of the Corps and assists in raising the Corps profile. Its objectives are:

  • To maintain contact between past and present members of the Corps, fostering mutual friendship between them and supporting social gatherings for them.

  • Fostering Esprit de Corps, comradeship and the welfare of the Corps, preserving its traditions.

  • To support either generally or individually, members of the Association or past and present members of the Corps and their dependants, who are in conditions of need, hardship or distress.


This Privacy Notice explains how The Association uses your personal data; how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data. Where the terms ‘we’ and ‘us’ are used in this privacy notice this relates to ‘The Association’.

What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.


The Association may collect some, or all, of the following personal data (this may vary according to your relationship with us). Information may be collected when you complete a membership form by post, by email or by entering information into form fields on our website. We may also need to process personal data when responding to an enquiry about our membership services. Personal data we may collect:

  • Full Name

  • Maiden Name (if applicable)

  • Date of birth

  • Rank, Service Number and Decorations

  • Postal Address for correspondence

  • Email address

  • Telephone number

  • Payment information

Personal data may also be obtained from third parties such as benevolence organisations. This may be in connection to referrals and requests for assistance. The type of personal data that may be processed could include, health information, social circumstances, mobility or dependants.


Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it.

Your personal data collected by us may be used for one or all of the following purposes:

  • Processing your Association Membership Application and providing member services and support to you.

  • Processing applications to attend events and services.

  • Communicating with you. This may include responding to emails or calls, and letters from you.

  • Supplying you with information on our services and events that may be of interest to you by email and/or post where you have opted-in to receive this type of information.

Our lawful basis for using your personal data are as follows:

  • When you complete a membership application form or a form to attend an event, you are freely providing your personal information for the purposes of us responding to your request. Therefore, we rely on the lawful basis of ‘consent’.

  • Applying for membership and our responding to your request is a form of contract which we enter into with you, therefore we rely on the lawful basis of ‘performance of a contract’ when processing your data.

  • To enable us to carry out our responsibilities and duties as The Association, we need to process your personal data as part of our day to day business in order to provide the services that are provided to members. Therefore, we rely on the lawful basis of ‘legitimate interest’ for processing your data.

You will not be sent any unlawful marketing or spam and we will never pass your personal information to third parties for marketing purposes. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt in to receive marketing information on services and events available from The Association.


In running and maintaining our website we may collect and process the following data about you:

  • Information provided voluntarily by you. For example, when you register for membership.

  • Information that you provide when you communicate with us by any means.

On occasion we include links to third parties on this website. Where we provide a link, it does not mean that we endorse or approve that site's policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely. We never store any kind of financial data such as credit or debit card or banking details on our website.

Unfortunately, the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk


Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer's hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.


Under the GDPR, you have the following rights, which we will always work to uphold:

  • The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the contact details in this form.

  • The right to access the personal data we hold about you. You can write to us at the address shown to request a copy of the information we hold.

  • The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.

  • The right to ask us to delete or otherwise dispose of any of your personal data that we have. Any such request would be reviewed and where no overriding legal requirement or justification exists for retaining your data we would comply with your request.

  • The right to restrict (i.e. prevent) the processing of your personal data. This may arise if you have queried the processing of your data.

  • The right to object to us using your personal data for a particular purpose or purposes e.g. marketing.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.


We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

  • Active membership details are retained for the life of the membership.

  • Where members choose to terminate their membership, we ensure that information is archived and not actively processed.


We will only store your personal data in the UK. This means that it will be fully protected under data protection legislation.

The security of your personal data is essential to us and to protect your data we take a number of important measures, including the following:

  • We ensure personal data stored in computer systems is only accessed by unique user log in and password.

  • Hardcopy personal data is stored in locked cabinets and access is controlled by only those roles who are responsible for processing the data.

  • Personal information is never left unprotected on display to unauthorised individuals.

  • Methods such as password protection are used when emailing personal data.


Where you have indicated on application forms that you wish to join a branch of The Association, we will forward your personal details to the Branch Secretary. Where you have requested support from The Association we may need to share minimal personal data with third party organisations in order to provide the support that you need. If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.


If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in this privacy notice.

There is not normally any charge for a subject access request.

We will aim to provide a complete response, including a copy of your personal data within one month.


We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change business in a way that affects personal data protection.

Thank you for visiting this QARANC ASSOCIATION website.
Please read these terms and conditions ("Terms") carefully before using this site or placing an order. If you are under 18 please get a parent or guardian to read through these Terms and to discuss them with you.
If you don't accept these Terms (note in particular terms 9 and 10) please don't use or join the QARANC Association from this site. If you use the website and/or place any orders you will be bound by these Terms whether or not you have registered, and they will form a contract between you and us.
Our Privacy Statement also forms part of these Terms and should be read also.
1. Who are we - This is the website of the QARANC ASSOCIATION, a charity registered in England & Wales, Scotland and the Republic of Ireland, charity number 270278, whose registered office is at AMS HQ, Former Army Staff College, Slim Road, Camberley, Surry GU15 . References in these Terms to 'we' or 'us' are to the QARANC ASSOCIATION.
2. Changes
2.1. We may change these Terms at any time, in which case the amended Terms will be posted on the site and will apply from the date we post them, with the exception that any orders that we have already accepted from you before the new Terms are posted will continue to be subject to the Terms in force when your order was accepted. Please check these Terms on each occasion you use the site. If you continue to use the site you will be bound by the latest Terms.
2.2. The format and content of the site changes constantly. You should refresh your browser each time you visit the site to ensure that you access the most up to date version.
3. Using the site - You agree to only use the site in a manner that complies with all applicable laws and regulations and is consistent with these Terms and does not infringe the rights of anyone else, nor restrict or inhibit their use and enjoyment of the site (including, amongst other things, by hacking). We reserve the right in our sole discretion to deny any user access to the site or any part of it without prior notice.
4. Registration - You may access and use most parts of our websites without registering your details with us. In cases where registration is required each registration must be for a single user only. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You must make sure that you keep your password confidential. This means that you must not share your password or let anyone else access your account. Always ensure you log out of your account at the end of your session to avoid anyone else using it. You should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if your password is being, or is likely to be, used in an unauthorised manner. We may disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms.
5. Privacy - We use, store and process information about you in accordance with our Privacy and Security Policy. By using our websites, you consent to our use, storage and processing of your information in accordance with that policy.
6. Website content including user-generated content
6.1. You must not post or transmit to this website any material:-
6.1.1. That is knowingly false or misleading, defamatory, illegal, abusive, vulgar, hateful, harassing, liable to incite racial hatred, blasphemous, discriminatory, pornographic, sexually oriented, threatening or invasive of a person's privacy;
6.1.2. Which you do not own or for which you have not obtained all necessary licences and/or approvals;
6.1.3. Which is technically harmful (including, amongst other things, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data);
6.1.4. Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with anyone or entity;
6.1.5. If you post or transmit to any of our websites any material of the type prohibited under term 6.2 above (or which otherwise results in a claim or action against us) and we incur any costs, expenses, liability or losses as a result then you agree to indemnify us for all such costs, expenses, liability and losses.
6.2. If you post or transmit any material to any of our websites:-
6.2.1. You grant us a non-exclusive, perpetual, royalty free, worldwide licence to use, highlight, comment, modify or reproduce your Contributions in whole or part, in whatever form, on our websites, social media pages and other communications and publications;
6.2.2. By submitting a contribution you waive your moral rights including the right to be identified as the author of the content;
6.2.3. You grant us the right to use the name that you submit in connection with that material; and
6.2.4. We shall be entitled to reveal your identity (or any information which we have about you) to any third party who claims that any of that material violates any of their rights or to any government or regulatory authority that is entitled or requires us to do so.
6.3. We may remove or edit any material or posting you make on any of our websites at any time.
7. Intellectual Property Rights
7.1. You acknowledge that all copyright, trade marks and other intellectual property rights in the website and all photographs, footage, designs, images, text, software, data and other material in the site or generated by the site are owned by us or our licensors. You are permitted to use the site and this material only as expressly authorised by us.
7.2. You are permitted to print and download extracts from this website for your personal non-commercial use and for private study or teaching purposes, provided in each case that:-
7.2.1. Copyright and source indications are also printed and copied;
7.2.2. No modifications are made to the materials and they are not used as part of any other publication;
7.2.3. Any document is printed and copied entirely and is not used in a derogatory or misleading context; and
7.2.4. The material is not used in a manner which may damage our reputation or otherwise be harmful to us or impair our ability to achieve our charitable objects.
7.3. No other use of material in the website may be made without first obtaining our written permission. In particular, you must not do the following unless you have first obtained our written permission:-
7.3.1. Incorporate any material from the site in any other work or publication, whether in hard copy or electronic form; or
7.3.2. Make any commercial use or publication of any material on the site (other than as necessary for the purpose of viewing the site in the course of business).
7.4. If you wish to use any material on the site other than in accordance with term 7.2 above please email your request to with the subject line "Website Content Permissions Request".
7.5. The photographic, text and other graphic images within any products or publications supplied to you are copyright works and none of them may be copied, reproduced, licensed or otherwise exploited.
7.6. The QARANC ASSOCIATION name and logo are trade marks of the QARANC ASSOCIATION. Other logos and names used on the site may also be the trade marks of the QARANC ASSOCIATION or their respective owners. No permission is given by us in respect of the use of any such trade marks, names or logos and such use may constitute an infringement of the holder's rights.
7.7. Any rights not expressly granted in these terms are reserved.
8. Advertisers and Sponsors - We may from time to time allow companies to advertise goods and services on our site. While we will not knowingly run an advert that is untrue, or which relates to goods or services contrary to our objects, the appearance of an advert does not mean that we endorse the advertiser's goods or services. With the exception of products sold on this website, we are not responsible for the accuracy of any advertising material or for any advertised product or service.
9. Disclaimers
9.1. The information provided in our websites is intended to provide general information only and, as such, should not be considered as a substitute for advice covering any specific situation. While we endeavour to ensure that the information on our websites is correct, we do not warrant the accuracy and completeness of that information. The material on our websites may be out of date, and we make no commitment to update such material.
9.2. We take every reasonable care to ensure that any payment made by you in connection with our website is conducted via a secure link. However, the security of information and payments transmitted via the Internet cannot be guaranteed and as we are not responsible for the operation of the secure link we will not, unless we are negligent, be liable for any loss you may suffer if a third party obtains unauthorised access to any information you provide.
9.3. We do not warrant that the functions contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represent full functionality, accuracy or reliability of the materials. We will not be liable for any loss, disruption or damage to your data or your computer system or any other damages (including amongst other losses, loss of profit or loss of use) arising out of your use or delay or inability to use the site, its content or any link to another web site arising in contract, tort (including negligence) or otherwise except in the case of death or personal injury caused by our negligence. Nothing in this disclaimer applies to any products which you purchase from the site.
10. Liability
10.1. We do not limit in any way our liability by law for fraud or death or personal injury caused by our negligence or breach of statutory duty or any other liability which cannot be excluded or limited under applicable law.
10.2. We will not be liable for any loss or damage caused by us or our employees or agents in circumstances where:-
10.2.1. Loss or damage was not reasonably foreseeable to both you and us when you commenced using the site or when a contract for the sale by us to you was formed;
10.2.2. Loss or damage was not caused by any breach by us, our employees or agents; or
11.2.3. Loss or damage relates to business and/or non-consumers (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure).
11. Links
11.1. Our site may contain links to third party websites. Such links are provided for your convenience only. We do not necessarily control such websites and are not responsible for their contents. The mere inclusion of such links does not imply any endorsement of the material on those websites or any association with their operators. If you decide to access any of the third party websites linked to from this website, you do so entirely at your own risk. We cannot guarantee that these links will work all the time and we have no control over the availability of the linked pages.
11.2. If you wish to link from your website to our site you may do so only on the basis that you link to, but do not replicate, the home page or other pages which specifically state that you can link to them and subject to the following conditions:-
11.2.1. The link must simply consist of either the website address or any linking logo which we state on our site can be used;
11.2.2. You do not remove, distort or otherwise alter the size or appearance of any logos on the site;
11.2.3. You do not in any way imply that we are endorsing any products or services;
11.2.4. You do not misrepresent your relationship with us nor present any other false information about us;
11.2.5. You do not otherwise use any QARANC ASSOCIATION trade marks displayed on our sites without our express written permission;
11.2.6. You do not link from a website that is not owned by you; and
11.2.7. Your website does not contain content that is distasteful, pornographic, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.
11.3. At any time and at our complete discretion we reserve the right to withdraw the permission to make website links to our sites.
12. If any provisions of these Terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any country which apply to these Terms, then so far as these Terms apply within that country in which those provisions are illegal, invalid or unenforceable, those provisions shall be severed and deleted from these Terms and the remaining provisions of these Terms shall survive, remain in full force and effect and continue to be binding and enforceable.
13. If you breach these Terms and we take no action, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach these Terms.
14. Events Beyond our Control - We will not be liable to you for any delay in delivering any services or order or breach of our obligations, if the delay or breach is due to acts of God, civil commotion, riots, malicious damage, floods, drought, fire, epidemic, legislation, failure of ISP or telecommunications provider or other cause beyond our reasonable control. This does not affect your statutory rights.
15. Law, Courts and Language - These Terms, use of our sites and the supply of products and services by us are governed by and to be interpreted in accordance with English law. In the event of any dispute arising in relation to these Terms, use of our sites or in relation to the supply of any products or services by us the English courts will have jurisdiction over the dispute. These Terms and this site are provided in the English language only.

Benevolence is an important function of the Association. Every year we make Grants to individuals. The QARANC Association Benevolent Fund awards financial grants to purchase specific goods, services or facilities for serving and retired members of the Corps, or their dependants, who are in need.

Application for Grants

Applications for grants are made predominantly through SSAFA and The Royal British Legion who have trained volunteer Caseworkers. The method of application is now standardised among the Service charities which makes the process of assessing and awarding grants more efficient. The grants are paid to these agencies for disbursement on behalf of the Association.

Please Note:  The Association is unable to pay legal fees in relation to any Benevolence or Grants. 

Criteria for the award of a grant

  • You are in need or distress
  • You need financial assistance from the QARANC Association to help you achieve a reasonable quality of life

How to apply

All cases must come to QARANC Association via local Caseworkers, this applies to serving and retired personnel. Caseworkers may represent a variety of service organisations that may include The Royal British legion (TRBL), Poppy Scotland, Soldiers, Sailors Airmen and Families Association (SSAFA) and The Officers' Association.

The QARANC Association are unable to consider any direct requests from individuals, welfare officers etc. If a serving individual has a temporary cash flow problem or encounters a difficulty his Unit Chain of Command should assist as this is not a benevolence matter. Long term cases in need are more complex and may require intervention and referral to other organisations.

Officers should be advised to contact the Officers Association in the first instance and they will be advised individually. There are Caseworkers in every part of the country and a contact number should be held in the Unit or HQ. They can also be found in many civilian organisations and a number is listed at the end of this page.

A Caseworker will be allocated and will visit you at your convenience to discuss your case. They will need to take some detailed information from you in order to assess how you can best be helped. This will include financial information, housing and family circumstances which they will enter onto a Form A (this document is key and without it we are unable to proceed). It is most important that you provide as much detail as possible however difficult, as the end result is to provide you with as much assistance as possible in order for you to continue looking after yourself and your family independently. This information is confidential (it will not be shared with your Chain of Command under any circumstances) and when completed it is passed to the organisation that will deal with it which may include the QARANC Association.

On receipt a case file is set up and a case report completed by the Benevolence Manager. This can be done within 24 hours provided all the information is provided which is why the detail given to the Caseworker is vital. The case is then placed before the Association Committee, a mix of serving and retired officers and soldiers, and the committee meet every month.  If approved, a cheque will be issued to the organisation representing you and will be administered by them.  The grant can only be used for the specific purpose of the request and will not be made payable to the individual.  Your case may also be passed to other organisations that could help.

If mobility equipment is required then it will be necessary in all cases to have a full occupational therapy assessment and supporting report. This is to ensure that the correct piece of equipment designed to meet your specific needs is purchased.

The committee has a guide criterion which is flexible but as it is a charity it does not include the repayment of any sort of debt nor can it provide loans.

The Association is also unable to fund services or items that are available through statutory bodies such as the National Health Service.

Contact one of the Associations below for help who will arrange for a caseworker to visit and help you to complete an application form.

The QARANC Association is a charity registered with the Charity Commission for England and Wales, the Colonel-in-Chief and Patron of the Association is HRH The Countess of Wessex.

The QARANC Association was founded in 1947 by Dame Louisa Wilkinson DBE RRC. The Association was able to support the many thousands of members of the QAIMNS who were leaving the Service after the Second World War, having shared experiences their civilian colleagues would not have done. This continues today through Headquarters and branches countrywide.

The Queen Alexandra's Royal Army Nursing Corps (QARANC) nurses have worked at the sharp end of military life throughout the last century of military nursing.


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A Career in Army Nursing


The QARANC employs Officers and Soldiers in both the Regular and Reserve Army, as Registered Nurses, Student Nurses, and Health Care Assistants, and we are always looking for people. If you are interested in a career as a Nurse or Health Care Assistant which also offers other great opportunities then you are just the person we are looking for. A career in the QARANC is more than a job, you will have access to extensive training and development opportunities, not just related to your job, but personal development too. You will have the opportunity to use your skills in diverse settings – wherever the Army is employed health care professionals from the QARANC are there. Right now there are QARANC personnel working around the world, including Sierra Leone, Canada, Mali, Afghanistan, Germany, and Cyprus. Being in the QARANC you will have access to, and be expected to undertake adventurous training, and you will have access to free medical and dental care, as well as robust annual leave and pension package. For information contact a member of the QARANC recruiting team on: 01276 412741, 01276 412742 or 01276 412740 or visit

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